When you have a question about your phone, cable or Internet service, a D & P help desk technician is standing by ready to assist!
Our residential help desk operators are trained to deal with a wide variety of issues. Because we provide a complete range of telecommunications services, our technicians are well-versed in telephone and Cable TV systems as well as a wide variety of ways to access the internet, including fiber, DSL, and fixed wireless.
Our help desk operators are chosen not just for their technical ability, but also for their ability to fix problems remotely, so you’re sure to get your questions answered as quickly as possible and resolution without a site visit in many cases.
And our help desk is completely local! We feel that’s one of the advantages of getting your phone, cable or internet service from a local company … when you call for support, you’re talking to somebody who lives in your area and knows the neighborhoods they serve. Our residential help desk operators are distributed across our five office locations in Petersburg, Adrian, Blissfield, Dundee and Tecumseh.
Our residential help desk can be reached Monday through Friday from 8 a.m. to 10 p.m., and Saturday from 10 a.m. to 8 p.m.
To speak to a help desk technician, please call 888-221-2277, email firstname.lastname@example.org, or visit www.d-pcommunications.com and click on the “How Can We Help?” box in the lower right corner of your screen to chat live.