For Residential Customers, D&P Communications offers a few different levels of high-speed internet. But at first glance, it can be pretty hard to tell what kind of connection you need. You don’t want to overpay for your service, but you also don’t want to end up with a connection that’s too slow. So how can you tell what speed is best?
Of course, when you sign up for service, our customer service representatives will be happy to provide advice. But you can also get a pretty good idea on your own by reading each of these statements and deciding which fits you the best.
In addition to email and web browsing, I sometimes use Netflix or watch YouTube videos, but there isn’t usually more than one person in my house wanting to do it at the same time. Some people don’t stream a lot of video or music and only have one internet user in the house, in this case, our 10M/2.5M package is probably your best bet. (10M stands for 10 megabits per second and is the download speed, 2.5M stands for 2.5 megabits per second, and is the upload speed)
I like watching videos and listening to music online, and I want to be able to use Netflix while somebody else is watching YouTube or listening to Pandora. If you or your family want to stream video or music to more than one device at a time, for example if someone wants to watch Netflix on the Smart TV while someone else is listening to Spotify on their mobile device, you’re looking for our 25M/5M package.
In addition to watching videos or listening to music, I like to play video games online or use video chat services like Skype, Google Hangouts, or Facetime. Online gaming and video chatting use a lot of both Upload and download speed. If this describes you, you also probably don’t want anything less than a 25M/5M package. For the best experience with these activities, we would recommend our next tier.
I’m a heavy internet user. I want to be able to play online games or use video chat services; I also want to be able to do things like view footage from my home security system remotely. If someone in your family is watching Netflix, while someone else is playing online games on their Xbox One or other gaming console, you will want our 50M/10M package. This will ensure no one misses a beat while the bandwidth demand is high. If you want to view home security cameras in real-time, this Tier or higher is a must-have.
Everyone in my house uses the internet a lot — for movies, music, gaming, video chats, you name it. We have multiple computers connected to the internet, and they’re frequently all in use at the same time. Do you have a 4K TV and want to take advantage of Netflix’s new 4K streaming subscription, all while your kids are playing online games and video chatting, while streaming music from their phones? For households with multiple heavy internet users, or for users who require speedy downloads of large files, such as those purchasing video games digitally (A 20GB game will download in as little as 26 minutes!), try the highest speed package we offer at this time, the 110M/25M package.
These speed tiers are for Residential Customers. Since no two businesses are the same, we offer custom solutions for Business Customers to fit the needs of each individual business. If you have any questions, just ask! If you’re interested in signing up for service, just give us a call at 800-311-7340. You can also go to our website and chat live by clicking on the red “How can we help?” box in the lower right corner of your screen.