D & P Communications
7 Advantages to Choosing a Sangoma Phone Systems vs Cisco

7 Advantages to Choosing a Sangoma Phone Systems vs Cisco

June 27th, 2023

When it comes to business phone systems, there are several options available in the market. Two of the most popular ones are Sangoma and Cisco phone systems. Both are leading providers of business phone systems that offer an extensive range of features and functionalities. In this blog, we’ll be discussing the advantages of Sangoma phone systems over Cisco. It’s the reason that D & P Communications has partnered with Sangoma to provide our customers with the highest quality phone system at the best value possible. Here are the seven advantages that we believe Sangoma brings.

Cost-Effective Solution:

Sangoma phone systems are known for their cost-effectiveness compared to Cisco phone systems. The cost of Sangoma hardware is significantly lower than Cisco’s, and their ongoing support and maintenance costs are also lower. This means that businesses can save money on their phone system while still getting all the features and functionalities they need.

Easy to Use:

Sangoma phone systems are designed to be user-friendly, making them easy to use and navigate. The system’s interface is straightforward and easy to understand, so employees can quickly learn how to use it. Additionally, Sangoma systems come with an intuitive web-based GUI that allows users to configure and manage the system easily.

Flexible Configuration:

Sangoma phone systems are highly configurable, allowing businesses to tailor the system to their unique needs. Sangoma offers a wide range of hardware options that can be combined to create a phone system that meets specific requirements. Additionally, Sangoma systems support various third-party integrations, so businesses can integrate their phone system with other business applications.

Advanced Features:

Sangoma phone systems offer an extensive range of advanced features that are not available with Cisco phone systems. Sangoma’s advanced features include call recording, call routing, voicemail to email, call queues, and much more. Additionally, Sangoma offers a wide range of IP phones that have features such as HD voice quality and touchscreens.


Sangoma phone systems are designed to be scalable, making them ideal for businesses of all sizes. The system can be easily expanded to accommodate the growth of the business, making it an excellent long-term investment. Additionally, Sangoma offers cloud-based solutions that provide businesses with even more scalability options.


Sangoma phone systems are known for their reliability and uptime. The system is designed to be fault-tolerant, meaning that if one component fails, the system will continue to function without interruption. Additionally, Sangoma offers robust disaster recovery options, ensuring that businesses can quickly recover from any unforeseen disasters or outages.

Excellent Support:

Sangoma offers exceptional customer support, with a team of highly skilled technicians available to assist businesses with any issues they may have. Sangoma’s support team is available 24/7 and can provide support over the phone, email, or through their online support portal.

In conclusion, Sangoma phone systems offer several advantages over Cisco phone systems. They are cost-effective, easy to use, highly configurable, and offer a wide range of advanced features. Additionally, Sangoma phone systems are scalable, reliable, and come with exceptional customer support. All these factors make Sangoma phone systems an excellent choice for businesses looking for a powerful, yet affordable, phone system. To learn more about Sangoma phone systems, speak to one of our business sales staff.